10% CASHBACK ON FIRST ORDER

Introducing Citrus Delivery, our new packed meals delivery service! Enjoy Halal-certified, hassle-free meals for your meetings, events and office lunches. Simply place an order in advance and we will deliver the food to your doorstep.

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Frequently Asked Questions

How Do I Place An Order?


Click 'Order Now' to fill an order form and tell us when you want the food to be delivered. We will get back to you within 24 - 48 hours to verify your order, issue an official quotation with payment instructions. Once payment is made, your order is confirmed.

All orders must be placed 3 working days in advance (excluding Saturdays, Sundays and Public Holidays). Example: For delivery on Thursday, order must be placed and confirmed on Monday.




What Is The Minimum Order?


The minimum order is $200 (per order per delivery address) before 7% Goods & Service Tax (GST). Order excludes delivery fee of $30 nett. Surcharge of $10 apply for delivery to offshore areas (Sentosa and Jurong Island).

For orders of $300 and above, delivery will be free (with exception of $10 surcharge for offshore areas).




Can I Mix & Match Packed Meals?


The minimum quantity per meal order is 10 boxes. If you would like to choose 2 different meals for your order, it will be a minimum order of 20 boxes of packed meals.

ie: 10 x Cordon Bleu Chicken with Pasta + 10 Mushroom Chicken Rice




I Have More Questions. How Do I Contact You?


Send us a message via WhatsApp at 87833372 (Dawn) or email us at events@citrusbythepool.com.

We will reply to your emails within 24 - 48 hours (Mondays - Fridays, excluding Public Holidays).




Are You Halal-Certified?


Yes we are Halal-Certified!





Terms & Conditions

  • Minimum order is $200, per order per delivery address, before 7% Goods & Service Tax (GST). Enjoy FREE delivery for order of $300 and above (with exception of $10 surcharge for offshore areas)

  • Order excludes delivery fee of $30 nett. Surcharge of $10 apply for delivery to offshore areas (Sentosa and Jurong Island)

  • Orders must be placed 3 working days in advance (excluding Saturdays, Sundays and Public Holidays)

  • All prices stated are subject to 7% Goods & Service Tax (GST)

  • Citrus By The Pool Pte Ltd reserves the right to replace packed meals with another of equivalent value, due to seasonality

  • Cancellation of orders must be made at least 3 working days in advance. An administrative fee of $30 will be imposed if payment has been made and a refund needs to be processed

  • Customers are responsible for checking the order and delivery details provided in the order confirmation. Citrus By The Pool will not be liable for any extra charges incurred due to customers' oversight.

  • Citrus Delivery reserves the right to amend these terms and conditions at any time without prior notice